Privacy Policy
Enjoy free Canada-wide shipping on orders $99.99 and above*(some exceptions apply). For orders not meeting free shipping criteria, Canada-wide shipping is available at a province-specific flat rates.
- Ontario & Quebec: $9.99
- Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, PEI, Saskatchewan: $14.99
- Newfoundland & Labrador, Northwest Territories, Yukon: $19.99
- Nunavut: $29.99
Additional Charges and Exceptions:
- Some items may not qualify for free shipping or the flat rate, and additional charges may apply depending on the province.
- Large/team orders may incur additional shipping charges at our discretion.
Order Processing and Delivery:
Processing: 1-3 business days; 5-10 business days during sale periods
Delivery: Ontario 1-3 business days, Canada-wide 5-7 business days
Kaosiss delivers exclusively within Canada. Orders are typically processed and shipped from our Distribution Center within 1 to 3 business days (non-peak season), although processing times may vary during sale periods. Please note that processing and delivery timelines are not guaranteed and exclude statutory holidays.
Shipping Services Used:
We utilize trusted shipping services including Canada Post, UPS (United Parcel Service), Purolator, Canpar, and FleetOptics.The shipping name displayed at checkout may differ from the carrier used, as we select carriers at our discretion.
Important Notes:
- Kaosiss manages orders until they are handed over to the shipping carrier. Thereafter, the shipping carrier is responsible for delivering the order to the recipient.
- We are not liable for incorrect details provided or the delivery procedures of shipping companies. If an order is returned to us by the carrier, additional shipping charges may be applied.
- Please understand that we cannot take responsibility for theft after delivery, as it's the customer's responsibility to ensure proper arrangements for receiving packages at the shipping address provided in the order. - please keep an eye on delivery updates via your tracking number.
For any shipping-related inquiries or questions, please visit our website. We appreciate your business and aim to provide you with a seamless shopping experience at Kaosiss.