At Kaosiss, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase through our website.
By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
When you use our website, create an account, place an order, or contact us, we may collect certain personal information, including:
Information You Provide
Depending on how you use our website, this may include:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Account login information
- Order and purchase details
- Information you provide when contacting our customer support
- Any other information you voluntarily provide to us
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
2. Payment Information
When you make a purchase, payment information may be processed by our third-party payment service providers.
Kaosiss does not normally store your complete credit or debit card details on our servers. Payment information is handled by the applicable payment processor in accordance with its own privacy and security practices.
3. Information Collected Automatically
When you visit our website, certain information may be collected automatically, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website or source
- Website interaction and usage information
This information may be collected through cookies, analytics tools, and similar technologies.
4. How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Arrange shipping and delivery
- Process payments
- Provide customer support
- Communicate with you about your orders
- Create and manage your account
- Respond to enquiries and requests
- Improve our website, products, and services
- Detect and prevent fraud, abuse, and unauthorized activity
- Maintain the security of our website
- Comply with applicable legal and regulatory requirements
- Send promotional or marketing communications where permitted and, where required, with your consent
We will use personal information only for legitimate and disclosed purposes.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and website functionality.
Cookies may help us:
- Remember your preferences
- Keep products in your shopping cart
- Maintain your login session
- Understand how visitors use our website
- Improve website performance
- Provide relevant marketing or advertising, where applicable
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Sharing of Personal Information
We do not sell your personal information.
We may share information with trusted third-party service providers when necessary to operate our business and provide services to you.
These may include:
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- Website analytics providers
- Email and communication service providers
- Customer support providers
- Technology and security service providers
These parties may only receive information reasonably necessary to provide their services or fulfil the applicable purpose.
We may also disclose information where required by applicable law, legal proceedings, court orders, or lawful governmental requests.
7. Marketing Communications
If you choose to receive marketing communications from us, we may send you information about:
- New products
- Offers and promotions
- Sales
- Special events
- Other updates from Kaosiss
You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email or by contacting us.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer support, business records, legal obligations, dispute resolution, and fraud prevention.
When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
10. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
- Request information about the personal data we process about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Request information about how your personal information is being used
- Raise a concern or complaint regarding our handling of your personal information
Where applicable, we will provide reasonable methods for exercising these rights.
11. Children’s Privacy
Our website is not intended for children who are not legally permitted to use online shopping services.
We do not knowingly collect personal information from children without appropriate authorization or consent where required by applicable law.
12. Third-Party Websites
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
Kaosiss is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.
The updated version will be posted on this page with the revised “Last Updated” date.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way Kaosiss handles personal information, please contact us:
Kaosiss
Email: support@kaosiss.com
Address: 12-13-14, Greater Kailash, Near Bachapn School, Jandli, Ambala
Haryana – 134003
Phone: +91-9992003137
